Now that she also uses an iPhone, this feature could come in handy as well. Family members use screen sharing to help her complete some tasks that may be beyond her understanding. For example, my lovely grandmother is a pretty tech savvy lady but there are limits to what she can accomplish. Of course, this can also help people in their own personal lives as well. Feedback from TeamViewer users clearly communicated to us that the ability to view remote iPhone and iPad screens in real-time is vital to providing exceptional remote support.Īs more and more work is done on mobile devices, it only makes sense that support apps like TeamViewer’s QuickSupport app would bring iPhone screen sharing technology to the support world. Remote tech support to iPhones and iPads is now easier, and more effective than ever before. TeamViewer had this quote about their new feature: If you have ever worked in a large office environment with off-site support and employees who have varying levels of tech knowledge then you know exactly what I’m talking about. While this feature isn’t as sexy as other iOS 11 features like the ability to customize Control Center or see indoor maps for places like airports on Apple Maps it should prove to be very useful and time-saving for support reps and the people requiring support. This will allow support reps on Windows and Mac computers to see the screen of users with the TeamViewer iPhone app. The company announced that iPhone screen sharing support would be coming soon to their app.
Mobile support for people using an iPhone on iOS 11 is about to get a whole lot easier with iPhone screen sharing – coming soon from TeamViewer.
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